n77 Casino Privacy
Policy

This Privacy Policy ("Policy") is issued by n77 Casino ("n77," "we," "us," or "our") and applies to all personal data collected through the n77 online gaming platform available at https://n77.club, including all associated services, features, mobile experiences, and communications (collectively, the "Platform").

n77 is committed to protecting the privacy and personal data of every player who registers and uses our Platform. This Policy explains in clear terms what personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights available to you as a data subject under applicable Philippine law.

This Policy should be read together with our Terms & Conditions, which govern your use of the n77 Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

n77 collects personal data that is necessary and proportionate to the purposes described in this Policy. The categories of personal data we collect include the following:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where strictly required by applicable law or regulatory obligation (for example, in connection with responsible gaming assessments).

n77 collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access and interact with the Platform, including through cookies, web beacons, and similar tracking technologies. See Section 7 for more details.
• Third-Party Sources: Identity and verification data received from third-party KYC and identity verification service providers engaged by n77 to fulfill our regulatory obligations. Financial data received from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank in connection with your transactions.
• Publicly Available Sources: In limited circumstances, n77 may supplement your profile with information from publicly available sources for fraud prevention or regulatory compliance purposes.

n77 uses the personal data we collect for the following purposes:

1. Account Management: To create, maintain, and administer your n77 player account, including verifying your identity and age (21+ requirement) and managing your account settings and preferences.
2. Service Delivery: To provide you with access to the games, features, and services available on the n77 Platform, including processing your deposits and withdrawals through supported payment methods.
3. Regulatory Compliance: To fulfill our obligations under applicable Philippine law and gaming regulations, including Know Your Customer (KYC) verification, Anti-Money Laundering (AML) monitoring, and reporting obligations to competent authorities.
4. Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal or prohibited conduct on the Platform.
5. Responsible Gaming: To monitor player behavior for indicators of problem gambling, to enforce responsible gaming tools such as deposit limits and self-exclusion, and to fulfill our duty of care to players.
6. Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance in connection with your use of the n77 Platform.
7. Communications: To send you transactional communications (such as account confirmations, deposit receipts, and security alerts) and, where you have consented, promotional communications about n77 offers and updates.
8. Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the n77 Platform.
9. Legal Claims: To establish, exercise, or defend legal claims in connection with the n77 Platform or your account.

n77 will not use your personal data for any purpose that is incompatible with the purposes described above without first obtaining your consent or establishing another lawful basis for processing.

n77 processes your personal data on the following legal bases, as applicable under Philippine data protection law:

• Contractual Necessity: Processing that is necessary to perform our contract with you, including operating your account, processing transactions, and delivering the services you have requested.
• Legal Obligation: Processing that is required to comply with our legal and regulatory obligations, including KYC/AML requirements, age verification, and reporting obligations to competent Philippine authorities.
• Legitimate Interests: Processing that is necessary for n77's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, provided that such interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent as the legal basis for processing (for example, for certain marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

n77 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers engaged to process your deposits and withdrawals. These providers receive only the data necessary to complete your transaction.
• Identity Verification Providers: Third-party KYC and identity verification services engaged by n77 to verify your identity and age in compliance with regulatory requirements.
• Technology Service Providers: Cloud hosting, data storage, cybersecurity, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Game Providers: Software providers whose games are available on the n77 Platform may receive limited technical data (such as session identifiers) necessary to deliver their games. They do not receive your full personal profile.
• Regulatory Authorities: Philippine government agencies, law enforcement bodies, and regulatory authorities (including PAGCOR) where disclosure is required by law, court order, or regulatory direction.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by n77 in connection with our business operations, subject to professional confidentiality obligations.

In the event of a merger, acquisition, or sale of all or substantially all of n77's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer through a notice posted on the Platform.

n77 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data that helps us improve our services. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including maintaining your login session, remembering your preferences, and ensuring platform security. These cookies cannot be disabled without affecting Platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players interact with the Platform, including pages visited, session duration, and feature usage. This data helps n77 identify areas for improvement.
• Functional Cookies: Used to remember your preferences and settings (such as language and display preferences) to provide a more personalized experience on the n77 Platform.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats to your n77 account.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the n77 Platform. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set.

n77 does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

n77 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the n77 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents stored on our servers.
• Strict access controls ensuring that personal data is accessible only to authorized n77 personnel who require it to perform their job functions.
• Regular security audits, vulnerability assessments, and penetration testing conducted by qualified cybersecurity professionals.
• Multi-factor authentication options for player accounts to provide an additional layer of protection against unauthorized access.
• Incident response procedures to detect, contain, and remediate data security incidents in a timely manner.

While n77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your account credentials and for notifying n77 immediately if you suspect unauthorized access to your account.

n77 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, as described in this Policy, and to comply with our legal, regulatory, and contractual obligations. The following general retention principles apply:

• Active Accounts: Personal data associated with your active n77 account is retained for the duration of your account's existence and for a period thereafter as required by applicable law and regulation.
• Closed Accounts: Following the closure of your n77 account, we retain certain personal data (including identity verification records and transaction history) for a minimum period as required by Philippine AML regulations and gaming regulatory requirements.
• Financial Records: Transaction records and financial data are retained for the period required by applicable Philippine tax and financial regulations.
• Support Records: Customer support communications are retained for a reasonable period to facilitate dispute resolution and service improvement.
• Marketing Data: Where you have consented to receive marketing communications, your contact details for this purpose are retained until you withdraw your consent or request removal.

When personal data is no longer required for any of the purposes described above, n77 will securely delete or anonymize it in accordance with our data disposal procedures. Anonymized data that can no longer be linked to an identifiable individual may be retained indefinitely for analytical purposes.

As a data subject under applicable Philippine data protection law, you have the following rights in relation to your personal data held by n77:

1. Right to Be Informed: The right to be informed about how your personal data is collected and used, as set out in this Privacy Policy.
2. Right of Access: The right to request a copy of the personal data n77 holds about you, together with information about how it is being processed.
3. Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you. You may also update certain account information directly through your n77 account settings.
4. Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
5. Right to Object: The right to object to the processing of your personal data where we rely on legitimate interests as the legal basis, or where your data is used for direct marketing purposes.
6. Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
7. Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our Data Privacy Officer using the contact details provided in Section 14. n77 will respond to all verified data subject requests within the timeframe required by applicable law. We may need to verify your identity before processing your request to protect the security of your personal data.

The n77 Casino Platform is strictly intended for adults aged 21 years and above. n77 does not knowingly collect, process, or retain personal data from individuals under the age of 21. This is consistent with the minimum age requirement for casino-style gambling under applicable Philippine regulations.

If n77 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user will be handled in accordance with our Terms & Conditions and applicable regulatory requirements.

If you are a parent or guardian and believe that your child may have registered an account on the n77 Platform, please contact our support team immediately so that we can investigate and take appropriate action.

The n77 Platform may contain links to third-party websites or services, including payment provider portals and regulatory information pages. This Privacy Policy applies solely to the n77 Platform and does not extend to any third-party websites or services that may be accessible through links on our Platform.

n77 is not responsible for the privacy practices, data collection methods, or content of any third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the n77 Platform.

n77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will provide notice through one or more of the following means: a prominent notice on the Platform, an in-platform notification, or a communication to your registered contact details.

The date of the most recent revision to this Policy is indicated at the top of this page. We encourage you to review this Policy periodically to stay informed about how n77 protects your personal data. Your continued use of the n77 Platform following the posting of any updated Policy constitutes your acceptance of the changes.

If you do not agree with any changes to this Privacy Policy, you should cease using the Platform and close your account in accordance with the procedure described in our Terms & Conditions.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way n77 handles your personal data, please contact our Data Privacy Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.

• Data Privacy Officer Email: [email protected]
• General Support Email: [email protected]
• Live Chat: Available within the n77 Platform after logging in to your account.
• FAQ: Visit our FAQ page for answers to common questions about your account and our services.

n77 aims to acknowledge all privacy-related inquiries within 5 business days and to resolve them within 30 days, or within the timeframe required by applicable law where a formal data subject request is involved.